Our returns process is simple, if it doesn’t fit or isn't right - you can return your item/s to us for a full refund.

​

Drop us an email (hello@sparkleandpearl.co.uk) within 14 days of receipt and let us know you are sending it back to us and we will give you the return address. 

​

Pack your item up well and put your name and address in the parcel so we know it's your order when we receive it back.

​

Then post or courier the goods back to us. We recommend you use a tracked delivery service for your peace of mind.

​

All we ask is that you package the goods well and return them to us in brand-new, resalable condition.

​

Your refund will be processed as soon as we have received the goods back and checked them. Simple!

​

Please note your refund will be processed no later than 7 days after receipt of the item/s.